Complaints support

Please go into link:  Claim-handling-video 

Escalation process Complaint Originators are allowed to perform the escalation about the complaint handling process once the below terms are not me...

In each case which came to operations to provide best customer experience and be able to act properly, we need to conduct root cause analysis. Based on tra...

After issuing the complaint for non configurable item, you can place the order when responsible case handler will give you the "green light". Pla...

To receive a credit there is a need to align with case handler that Flexlink Operations will take responsibility for the root cause.  Case handler will com...

Within this category you can find sub-categories connected with safety or legal compliance.  Safety issue – caused by a product - a product caused an inju...

Within the technical category you can find sub-categories connected with technical issues, functional and visual defects, wrongly assembled kits, label issu...

Within the logistics category you can find below the subcategories of a problem and details connected to logistics issues like picking, packaging, or transp...